Training to Enhance the Quality of Frontline Supervision
The “Essential Supervisory Skills” training is designed to provide participants with insights, knowledge, and practical skills to lead successfully by applying core leadership values and modern management systems.
This program targets frontline supervisors, equipping them to enhance leadership effectiveness and build teams that are productive, collaborative, and accountable.
Who Should Join?
Supervisors who want to enhance their leadership effectiveness to boost team productivity.
Assistants and Staff members who are being prepared for supervisory roles but have not yet received leadership training or wish to improve their team leadership skills.
Training Facilitators
The training is led by a team of facilitators experienced in leadership development and in facilitating soft skills training using the Quantum Learning method and outdoor activities.
Program Outline
Supervisor
Stakeholders, Roles, and Responsibilities.
Understanding the role and responsibilities of a supervisor and their relationship with all stakeholders within the organization.
Empowerment
Process and Overcoming Delegation Problems.
How to empower the team and overcome obstacles in delegating tasks effectively.
Building Trust and Motivating Team
Communication, Transparency, Ethics, Role Model.
Building trust and motivating the team through open communication, leading by example, and strong work ethics.
Implementing PDCA for High Performance
Applying the Plan Do Check Action (PDCA) cycle to support continuous team performance.
Getting the Best Out of People
Setting Targets and Its Performance Indicators.
Setting realistic targets and clear performance indicators for the team.
Your Supervisory Skills in Action
Practice sessions to directly apply the supervisory skills that have been learned.
Essentials People Management for Supervisors
Recruitment, Performance Management, Reward, Training and Development, Conflict Management, and Building Teamwork.
Basic knowledge in human resource management, including recruitment, performance management, rewards and recognition, training and development, conflict resolution, and team building.
HumanDynamics